We aim to process orders on the same day. If you place your order on a Friday afternoon, over the weekend or on a Bank Holiday it will be processed the next working day. If you need your order urgently please contact us and we will do our best to accommodate your request.
UK STANDARD DELIVERY
We offer free UK standard delivery on all orders over £75
For orders below £75 our standard postage costs £4.95 per order.
Please allow 3-5 working days for your order to arrive. Deliveries are made by Royal Mail or DPD and can be delivered between 7am and 7pm (a signature may be required).
NON MAINLAND UK AND INTERNATIONAL DELIVERY
Delivery to European addresses costs £20 per order. Delivery to the Rest of World addresses costs £40 per order.
You may return any part of your purchase for an exchange or refund within 14 days of receiving your order.
All items must be returned in a fully resalable condition, which means being unused and, if possible, in the original packaging.
Please email email@example.com to receive full return instructions.
If you have received incorrect or damaged goods please contact us within 7 days and we will arrange a refund or replacement for you.
With the exception of incorrect or faulty items we are not responsible for return postage costs.
Please be sure to obtain proof of postage when returning items, as we cannot be held responsible for parcels that fail to reach us.
If you have any questions please contact us at firstname.lastname@example.org or call us on 01730 825 736.